How to redeem: 1. Book your Royal Caribbean cruise vacation online at RoyalCaribbean.com. A deposit is required at the time of booking. Certificates may not be redeemed online, so please follow Step 2 below.
2. After making your cruise reservation, email your reservation number and a copy of this Gift Certificate to SharedServicesGiftCertificateRedemption@rccl.com. An automated response will be sent confirming your email has been received. If you do not get an automated response within 24 hours, please try resending your email with a smaller file size, or if multiple gift certificates are included, send a separate email for each one.
3. You will receive a notification by email once the certificate(s) have been applied to your reservation. Please allow up to 10 business days.
The full amount of the Gift Card will be applied to the reservation. The full amount must be used, as no remaining balance will be carried over. There is no limit to the number of Gift Cards that can be used in one transaction. If the order exceeds the amount on the Gift Card, the difference can be paid by credit card. The Gift Card may not be used for any onboard packages, as onboard credit or to settle any shipboard charges.
For the Certificate Terms and Conditions, visit https://www.royalcaribbeanincentives.com/royal-caribbean-gift-card-program/
Questions? Contact us at the email address above.
Terms of use: 1. GIFT DEVICES MUST BE REDEEMED DIRECTLY THROUGH ROYAL CARIBBEAN INTERNATIONAL® for the U.S. dollar value shown on the face of the Gift Device.
2. The certificate may be used only as a form of payment toward a new reservation made directly with Royal Caribbean International. After the gift certificate has been applied to a new reservation, the reservation may be transferred to a travel agency.
3. The certificate value may only be applied toward the cruise fare for Royal Caribbean International sailings quoted in USD and cannot be used toward payment of the required initial deposit. The initial deposit must be paid in USD (by cash or credit card) at the time of booking.
4. The certificate may not be split between multiple reservations.
5. The certificate may not be partially redeemed.
6. There are no blackout dates and no restrictions as to ship, itinerary or stateroom category; however, all reservations are subject to availability at the time of booking.
7. The certificate may not be applied to a reservation within a group, charter or casino program/promotion.
8. The certificate may not be used to obtain onboard credit or to settle any shipboard charges.
9. Multiple certificates may be applied toward the cruise fare of the same reservation. Remaining balances due may be paid with cash or credit card.
10. Once the reservation has been made, Royal Caribbean's normal policies regarding cancellations, changes, and deadlines for the payment of deposits and all other payments shall apply.
11. The certificate is transferable only by gift.
12. The certificate is non-refundable, has no cash value, and will not be replaced if lost, stolen or if the reservation is cancelled.
13. The certificate shall be void where prohibited or restricted by law and if sold for cash or other consideration.
14. Passenger Ticket Contract: All passengers must sign and agree to the terms and conditions of Royal Caribbean International's Cruise Ticket Contract (copies of which are available online at www.royalcaribbean.com) as a condition of sailing. Those terms and conditions are hereby incorporated by reference. IMPORTANT NOTICE: THE CRUISE TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. Among other things, any disputes between passengers and Royal Caribbean International must take place in Miami-Dade County, Florida and must be filed within a certain period of time. By redeeming the certificate, the recipient/holder agrees to be bound by all such terms and conditions.
15. Royal Caribbean International's other policies and terms and conditions shall also apply. Among other things, Royal Caribbean International has minimum age requirements, restrictions on infant travel and other terms and conditions, which shall apply.
16. For the full Royal Caribbean Gift Card Terms and Conditions, visit https://www.royalcaribbeanincentives.com/royal-caribbean-gift-card-program/