Pottery Barn USA
Pottery Barn® is a home furnishings brand for real people, real lives and real homes. We passionately infuse quality and comfort into everything we create, from furniture to decor to bed and bath essentials, so you can live a more functional, beautiful and comfortable life at home. Our Wedding Registry services make it easy to choose the perfect gift, and our Design Crew can help you with projects big and small, from design to installation. For a store near you or to request a catalog, visit potterybarn.com or call 1.800.922.5507.
Delivery & Support
Delivery & Support
Product information & terms
Product information & terms
Frequently asked questions
Frequently asked questions
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To prevent fraud, some orders may require a quick identity check - a selfie with a valid Passport, National ID, or Driver's License. Most customers won't need this. Any details shared are used only for verification and fraud prevention, handled securely per our Privacy Policy, and never for marketing. Vouchers are delivered after payment (and verification, if required); orders under review may see a short delay.
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Pottery Barn USA
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Product terms and redemption
How to redeem: Redeeming your eGift Card is Simple: -Redeem In-Store: Please print your eGift card, or present your mobile device at any Pottery Barn store in the U.S. -Redeem Online: Choose your perfect gift at www.potterybarn.com. At checkout, please enter your eGift card number and PIN Store Associate Instructions: -eGift cards should be processed in the same manner as a regular Gift Card tender. -When prompted to swipe the Gift Card, scan the eGift card barcode or hand-key the 16-digit eGift Card number. -Please follow all other standard policies and procedure for handling Gift Card transactions.
Terms of use: -This card is issued by Williams-Sonoma, Inc. and may be used for making purchases at stores in the United States & Puerto Rico, by phone or online with Williams Sonoma®, Pottery Barn®, pottery barn kids®, PBteen®, Mark and Graham® and west elm®. -Treat this card like cash. -It may not be redeemed for cash or applied as payment to any account, unless required by law. -Williams-Sonoma, Inc. does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use of cards. -Unauthorized resale prohibited. -Acceptance of this card constitutes acceptance of these terms and conditions. -Williams-Sonoma, Inc. reserves the right to change these terms and conditions at any time. -Visit potterybarn.com for balance inquiry, store locations, or to place an order. -To place an order by phone, call 1-800-922-5507. © 2021 Williams-Sonoma, Inc.
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